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Technical Support & DevOps

Technical Support & DevOps

Configure and provide CI/CD, fault tolerance, scalability and project monitoring with modern DevOPS tools - Docker, Kubernetes, Prometheus, Grafana, etc.

CI/CD

The continuous integration and delivery (CI/CD) concept is implemented as a fine-tuned pipeline where developers regularly submit source code modifications to the central repository and then a new version is automatically built, tested and deployed. We implement such a pipeline on any project type.

SRE

Our engineers can ensure that your company's critical IT services are failsafe and continuously available. We create and implement effective distributed monitoring tools to support automatic scaling of the system if the load exceeds a set threshold.

NOC

We create and offer teams of professionals to ensure 24/7 operation of online services. They help to continuously monitor key metrics and manage customer systems, reduce the number of accidents, and improve the quality of end user service.

Identify current business/project needs

Make partnership commitment

We build team for your project with a dedicated Resource manager.
We ensure specialists with relevant experience and expertise are part of the team.
We make partnership commitment, including price and financial model, description of the interaction model on the project, terms of implementation, responsibilities of the parties, etc.

Team onboarding and project launch

Sign legal agreement.
Together with the client's team, we build effective communication (determine the channels and format of communication, roles and responsibilities, tools and reporting frequency).
We define the stages and terms of project implementation.
We provide a seamless start (we hold a kickoff meeting and resolve access issues).

Provide support for reaching efficiency

We lead transparent process: daily reporting in the first week of the project, further controlling the results with a specified frequency.
The project coordinator / manager initiates and performs the necessary changes.
At the end of the third week, we conduct a service delivery review with the client to improve team performance and achieve interim results.
We provide flexibility of changes - we scale in 2-4 weeks.

Growing to agile and strategic partnership. We have three types of services:

Team Extension
Agile Software Development
Squads Product Development

We keep continuous with the client and can replace or expand the service at an early stage.

REGULAR PITFALLS TO AVOID WHEN EXPANDING A SOFTWARE DEVELOPMENT TEAM

Are you missing experts with specific know-how?
Can you afford to spend months and money finding the right in-house engineers?

LEARN MORE

Technologies

From the vast number of existing technologies we only select the most effective ones for our work, in which we have high expertise and which enable us to deliver the best results.