OUR CUSTOMERS

I must admit, that after failing to find a reliable partner to provide us with the support and backup for our development needs for almost 5 years, I almost gave up. When I first got introduced to Seva and we finally met him in 2017 I didn’t know that we will end up with having almost another department that we could only dream of back in 2014. Every person I dealt with so far has been a professional and took every task as seriously as it was their own – I never had to follow up. In fact, I am now more organised in getting the work lined up for your team as they were ticking off the tasks too quickly for us to finalise the invoicing cycle with our customers. Big thank you to the team at Sibedge for your help with the warehouse software project that we got stuck with. All the best, and looking forward to get more projects underway with you guys – you rock!

We were looking for a partner who would meet our expectations and be flexible enough. Transparent business processes, the model of interaction between the client and the contractor, as well as experience in the banking industry are important to us. We considered many different companies and eventually went with Sibedge. We were pleased with the support they provided. Sibedge specialists have always been very clear about everything involved in the process and helped us find the best solutions for our needs.

We are in the process of developing a proprietary database management system called Tarantool. Our clients used to say that if we wanted to continue working with them, we needed to provide Java support. Big companies love Java, so we had to develop a connector—a link between Tarantool and Java—but our team did not have enough experience in Java development. Someone recommended Sibedge, saying their developers were very strong in this area. Well, they turned out to be real professionals. Not only did they do their job, but they also made valuable suggestions on how to refine our product and make it better. I can’t remember a single negative thing in our cooperation. It was all perfect. We highly appreciated the mutual trust, the competent way of communication and the level of our partnership. We still have more ideas we would like to implement in the future, so you’ll see us as a client more than once in the future.

When making a decision to cooperate with Sibedge, I was guided by the cost of services and by how soon the team could start the project. The cost was acceptable, and Sibedge client-oriented approach and resources allocated fully satisfied us. My general expectations were met, and I was most impressed by the management's attitude towards the project and the commitment that they all demonstrated. In this regard, having received the necessary expertise and knowledge about BPC products, Sibedge was able to reach the required level of productivity and quality relatively quickly working on our company's projects. When working with service providers, we try not to divide the team into “our” and “their” team members, because it doesn't matter which company pays people working on the same project. We can say that Sibedge employees became a part of our team quickly and easily. This opens up opportunities for a full-fledged and long-term partnership. The main thing for me in working with Sibedge is that its allocated resources are stable, and the team is focused on the results and ready for long-term cooperation.

We chose Sibedge because of a small difference in time between the Australian and Tomsk offices—only 3-4 hours. Good communication with the team, trust, and transparency in work were important to us. For me, completing tasks quickly is also important, and I'm quite happy with the final result. I have experience in outsourcing, so I have an idea of how much time a certain task should take. And in this case, most of my expectations came true. I appreciate the attention to detail shown by your lead developer, Slava. Before the project started, he'd looked at the code, contacted me and suggested some changes to prevent problems in the future. Thanks to the code refactoring, the speed and usability of the development have improved. Also, Sibedge’s recommendations for design optimization have made the deferit platform more user-friendly. Sibedge proved to be reliable. CTO Seva, account manager Maxim and project manager Alevtina were always available for inquiries. They addressed all the issues without trying to sweep things under the carpet. It is clear that everyone at Sibedge is committed to working as a team. I would definitely recommend Sibedge to my friends and partners